SOP - 3D Renders

TABLE OF CONTENTS

3D-001 3D Render Process If Client Has an Open Order for a Display

3D-002 3D Render Process If Client Has Not Yet Ordered a Display

3D-001 3D Render Process If Client Has an Open Order for a Display

Procedure:

1. If a client requests a 3D render, the proofing team or sales team should link them to the Digital Render Service (DO / TSB / GD) on the website. Have the client notify you once they have placed the order. Inform the client that the turnaround for a 3D render is 24-48 hours.

2. Production team mark the new order number for the 3D render as an add on. The original order should stay in the Graphics Pipeline and in the last stage it was in. Normally this would be Proofs Sent.

3. Production team should then notify the 3D designer. As of April 2023 that would be Nark Sese (live:nark3d) or Daniel Mandina (daniel.mandina) on Skype.

4. In the message you should include the following information:

a. Are you available to do a new render?

b. Invoice (order) #. Both order numbers should be listed here, the original and the 3D render one.

c. Name of the display that we need the 3D render for, e.g “10ft QuickZip MAX Straight”

d. Any additional information about the display the 3D designer should know, a common example would be if the backdrop is double sided and their are two different designs. The 3D designer would need to provide two renders so the client can see both designs.

e. Link to the art files in the DB folder. This should be the TIFFs in the final files folder if the proofs have already been sent to the client.

5.     When the 3D designer sends the finished renders (usually a DB link) make a folder in the Proofs folder in the DB and name it “3D Renders”, drop the renders in there.

6.     Send an email to the client in the same proofing thread. Make sure that the first paragraph includes the following spiel:

“Please find your 3D renders attached in this email. Keep in mind, these renders are

a digital representation of what your display should look like. Our 3D designer is accurate so you can expect your display to look much like what you see in the renders. You should be basing your approval off our regular 2D proofs, though.”

Then send the proof approval link, shipping address and in-hand date information like in a regular proofing email. See example below:

7.   If the client would like to make edits to their artwork, they should do so and then re-upload on the website. 2D proofs should be provided like normal. If the client would like a new render repeat steps 1-6 again, a new $90 fee is required for every 3D render.

3D-002      3D Render Process If Client Has Not Yet Ordered a Display

Procedure:

1.     If a client requests a 3D render before placing an order for a display, the sales agent working with the client should link them to the Digital Render Service (DO / TSB / GD) on the website. Have the client notify you once they have placed the order. Inform the client that the turnaround for a 3D render is 24-48 hours.

2.     Clarify precisely which display they are planning on ordering and what options they will be selecting from the dropdown menus. Request that the client submit their print ready artwork on the website or via email to the sales agent.

3.     Have a proofer quickly check that the files are going to work for production. Put the files in the corresponding design folder in the DB.

4.     Production team should move the order number for the 3D render to the Design pipeline. Put in 1 hour as the “Design Hours” and then skip the regular process and move straight to “With Designer”.

5.     Production team should then notify the 3D designer. As of April 2023 that would be Nark Sese (live:nark3d) or Daniel Mandina (daniel.mandina) on Skype.

6.     In the message you should include the following information:

a.     Are you available to do a new render?

b.     Invoice # (order #).

c.     Name of the display that we need the 3D render for, e.g “10ft QuickZip MAX

Straight”

d.     Any additional information about the display the 3D designer should know, a common example would be if the backdrop is double sided and their are two different designs. The 3D designer would need to provide two renders so the client can see both designs.

e.     Link to the art files in the DB folder. This should be the TIFFs in the final files folder if the proofs have already been sent to the client.

7.     When the 3D designer sends the finished renders (usually a DB link) drop the renders in the corresponding folder in our DB.

8.     The sales agent should send an email to the client with the 3D renders attached. The email should be written as follows:

“Please find your 3D renders attached in this email. Keep in mind, these renders are just a digital representation of what your display should look like. Our 3D designer is accurate so you can expect your display to look much like what you see in the renders. You should be basing your approval off our regular 2D proofs that you will be sent after placing an order for the display, though.

To proceed with having a display produced, you must still follow our standard order procedure:

●      Place your order online.

●      Upload your art files again using the corresponding new order number.

●      Approve the 2D proofs when we email them to you.”

9.     If the client would like to make edits to their artwork and have a new render created, repeat steps 1-6 again, a new $90 fee is required for every 3D render.